Shipping Paul Ven

SHIPPING

Processing time:
We will dispatch your order within 1 working day!
For personalised items - processing time is 2 working days.

Delivery timings:
UK - 1 - 2 working days
EU - 3 - 5 working days
USA/Canada - 5 - 7 working days
ROW -  5 - 8 working days
Each item has tracking number and can be tracked on Royal Mail website and your local post service provider's website.

Keep in mind that delivery timings are only estimates and may vary due to seasonality (Christmas period for example, National holidays, environmental factors etc). SHNB cannot take responsibility of delays. Please contact your local post provider if the item is delayed.

RETURNS

You have 14 days, after receiving the item to notify SHNB of your intention to return an item. Then you have 14 days more to ensure SHNB receives the item back.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your Item must come in same condition as posted: with not damaged retail box, manual/authentity card and, of course, brand new item as it was posted to you.

Please note
Returns are not accepted for personalised items, except if it comes broken or faulty.
We don't offer refunds on Sale Items.
We do not cover the cost of posting returns.

To process a return, please click here

 

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